What if a USPS delivery comes to my box number, but I don’t have a 1583 form for that name?

An item that comes under a name which is not already approved on your account will go into quarantine. Items in quarantine can’t be shipped, opened, or scanned. You’ll need to get the items out of Quarantine before performing these actions.

You can view basic details in your inbox, under the “Quarantine” section. The quarantine section is to protect the recipient’s privacy and confidentiality. 

To release the item to your inbox, you will need to:

Add and verify the name for your account. US Global Mail is only authorized to receive mail and packages for the names on your account. 

Provide US Global Mail your form 1583. The form authorizes us to receive your USPS mail.