Pick Up Mail

You can pick up your mail at any of our locations (except for Concord CA) but please note that we are not set up to handle walk-in pickup requests efficiently and it causes a disruption in our normal business. 

There is a handling fee for pick-ups.

  • For letters: $5 flat fee.
  • For packages: $15 service fee plus $1/pound

REQUEST A PICK-UP

  • To request a pick-up, select the packages, request shipping and select “Pick-Up” method (often the last option). 
  • 30 minutes before your arrival, give us a call at 1.866.596.8965 so that we have items ready for you

VERIFY YOUR IDS WHEN PICKING UP

  • Bring a photo ID with you when picking up the items
  • If a friend or a family member pick up the items for you, let us know in Shipping Instructions. Your friend or family member needs to present their photo ID to pick up. 

 

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